Reviews

"Unbelievable service and one on one time. Highly recommend with a smile."

"Stephanie Hale Smith has been my insurance agent for years! She and her office staff are the best- always friendly, professional, and helpful! I trust them to handle my insurance needs. And it’s always a joy to talk to Stephanie!"

"She was very nice and very responsive to get my needs taking care of. Will definitely be doing all my business here."

"My agent is amazing, and helps out no matter what!"

"No matter my needs or concerns Stephanie Hale-Smth and her office colleagues always come thru for me"

"Stephanie hale-smith is a pleasure to talk to she's always looking out for us making sure we get the best deal possible Very polite always calls back on time and very helpful if I have any questions. Keep up the great work!"

"Stephanie is the most reliable insurance agent I ever meet, she’s very knowledgeable helpful and ready to fix issues at any time. She’s willing to take the calls and messages even after duty time.i highly recommend her"

"Great service and excellent customer service from Agent Hale-Smith. She’s always available, explains everything and always delivers. Thank you"

"Stephanie always seems to be available to take calls or will call you back ASAP. She's very helpful and can usually take care of most issues over the phone. She keeps you up to date when she needs to review any of your policies. I highly recommend her as an agent with State Farm."

"Stephanie has been my agent for over a decade, along with others in my family. She’s done an excellent job at taking care of us, making the insurance processes simple and easy, also helping with the best possible pricing. Recently, she helped me with the unfortunate event of a total loss claim on a vehicle and made the process clear, simple, and answered any and all questions I had. Couldn’t recommend her enough"

"Stephanie helped me with filing my claim when I was rear-ended. She gave me great information on what I would be asked by the claims agent and advice on the best route to go."

"We use Stephanie for our auto insurance. She is always exceptional in helping us determine the best solution at the best value. She always either answers my call or calls me back quickly. She follows up on what we discuss and I don’t have to worry about it getting done. I would HIGHLY recommend her to anyone looking for any of your insurance needs. She is very personable and I consider her a friend as well as business associate. Go see her and let her help you !"

"Stephanie and her team are the best agents I have ever worked with! Stephanie was my agent when I first had state farm in high school and years later coming back her and the oak ridge branch were quick to help and finding me the best policy to fit my needs while still finding me the best savings. 100% recommend Stephanie or anyone at the oak ridge branch!"

"Working with Mrs. Stephanie is the best! She always takes time to explain every option and makes the entire process smooth. Mrs. Stephanie treats her client like family. She always takes the time to call about any policy updates and saving. I’ve really enjoyed getting to know her personally and professional. I would definitely recommend her."

"By far...my agent Steph Hale-Smith is THE BEST. She knows her stuff...call her for all your insurance needs"

"I absolutely LOVE my Agent! Stephanie is the definition of "Like a Great Neighbor.." She is always attentive and quick to respond and answer my questions. She recently helped me with my business owner insurance policy and helped me to protect my business at a great rate. The process was quick and easy. I couldn't be more pleased."

"Stephanie and her team have been our insurance agent for a few years now and she has been helpful along the way. She is always quick to respond and works to be as helpful as possible."

"Stephanie has been my agent for a few years. I have multiple lines of property insurance with her agency and she has been very informative on the coverage amounts that would be appropriate for my situation. Unfortunately I've had both home and auto claims in the past few years. But I'm grateful that Stephanie is my agent. Though it is not her job, she always goes beyond expectations to help ensure my claims are filed and get processed. Even when things seem to move slow, she gets on the phone and bspeaks to the claims adjusters on my behalf to keep things moving along. If it weren't for Stephanie, I likely would not have been a State Farm customer, but with her product knowledge and understanding of my needs, she was able to save me a significant amount of money on a monthly basis."

"Mrs. Stephanie is the best! She answered all my questions, she was really great with showing me things in my policy I didn't understand im so happy to have her as my insurance agent! I really appreciate her!"

"All the people there are great help anytime I need them"

"Stephanie is a fantastic agent! And not just because we share the same name! She is reliable and always there to help! Always a pleasure to talk to!"

"Stephanie is the best agent I have ever had! Kind, efficient, and a pleasure to work with! She knows her buisness and responds quicly when you contact her. Highly recommend her for all your insurance needs!!"

"Stephanie is very helpful and pays so much attention to her customers needs. She is wonderful to work with for all of my insurance needs 😊"

"My agent Stephanie is simply THE BEST!!"

"Stephanie and her staff was so awesome through the entire process of changing my insurance from 40 years of being with another company and saving me alot of money. Thank you so much sweet lady!!! I have already recommended her to friends and family. Such a rock star..."