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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Rowe

Michael Rowe

December 18, 2025

5  out of  5
rating by Michael Rowe
"She always took care of my Business needs 5stars"
We responded:
"Thrilled to take care of all of your insurance needs …. Each and every time 👏🏽👏🏽"
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Jocelyn Murphy

December 15, 2025

5  out of  5
rating by Jocelyn Murphy
"Stephanie has worked with my daughter and son in law for quite some time with everything from car to life insurance. I was having a disgusting experience with progressive. I called Stephanie on a Friday right before she left her office. She stayed late and sent me a quote and I became a Statefarm customer on Monday morning. Thank you Stephanie and Britt for the positive energy and great service."
We responded:
"So thrilled to assist with making your move to Tennessee a smooth one. "
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Reajon Vixen

December 5, 2025

5  out of  5
rating by Reajon Vixen
"Mrs.Stephanie Hale—Smith, Is doing a fabulous job of taking care of her customers.😊⭐️⭐️⭐️⭐️⭐️"
We responded:
"A fabulous job for a fabulous customer family. Thrilled to be your agent. "
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Tresa Daugherty

December 1, 2025

5  out of  5
rating by Tresa Daugherty
"Ms. Stephanie has been so helpful, and professional . She always answers my question, and makes sure I understand everything. I would absolutely refer her to anyone who needs an insurance agent.."
We responded:
"Ms. Tresa I am THRILLED to be of service. Blessings "
Profile photo of Tony “Inhouse GFX” Smith

Tony “Inhouse GFX” Smith

November 27, 2025

5  out of  5
rating by Tony “Inhouse GFX” Smith
"Top tier insurance agent"
We responded:
"Tony I am THRILLED to be of service. Blessings "
Profile photo of Tony Smith

Tony Smith

November 27, 2025

5  out of  5
rating by Tony Smith
"Amazing insurance agent."
We responded:
" I am THRILLED to be of service. Blessings "
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mont M

November 27, 2025

5  out of  5
rating by mont M
"Steph is an EXCELLENT agent for all your insurance needs. I highly recommend!!!"
We responded:
" I am THRILLED to be of service. Blessings "
Profile photo of George Hull

George Hull

November 27, 2025

5  out of  5
rating by George Hull
"Just spoke with Agent Steph about making the switch to State Farm. She provided excellent options Highly recommend."
We responded:
"I am THRILLED to be of service. Blessings "
Profile photo of Calvin Splawn

Calvin Splawn

November 27, 2025

5  out of  5
rating by Calvin Splawn
"Steph is an amazing frienf and agent. Super smart about ALL THINGS insurance. Highly recommend."
We responded:
"I am THRILLED to be of service. Blessings "
Profile photo of Carolyn Blakely

Carolyn Blakely

November 27, 2025

5  out of  5
rating by Carolyn Blakely
"My agent is great, I highly recommend Stephanie Hale- Smith"
We responded:
"I am THRILLED to be of service. Blessings "
Profile photo of Ashley Splawn

Ashley Splawn

November 27, 2025

5  out of  5
rating by Ashley Splawn
"Stephanie is amazing and I would highly recommend her for any State Farm services!"
We responded:
"Thank Ms. I am THRILLED to be of service. Blessings "
Profile photo of Tyler Thomas

Tyler Thomas

November 24, 2025

5  out of  5
rating by Tyler Thomas
"My Wife and I just moved here from Alabama we sure chose the right agent! 1000% recommend for the oak ridge area. Absolutely will take care of you!"
We responded:
"Tyler and Brianna I am BEYONF THRILLED to be of service to your beautiful family. Love ❤️ that we share ALABAMA roots. Best wishes as you begin new careers and a beautiful life here inb Tennessee 😀"
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Fish Mann

November 20, 2025

5  out of  5
rating by Fish Mann
"Thanks to Mrs Smith and all the staff for always being there and all thier help ,always a pleasure to do business with them ,our family had had state farm for 50 years"
We responded:
"Thank you for choosing STATE FARM and my team. We are thrilled ‼️‼️😀"
Profile photo of Vera Charters

Vera Charters

November 19, 2025

5  out of  5
rating by Vera Charters
"My agent Stephanie is awesome. She puts the customer first. She has a very caring ❤️. I recommend her for ALL your insurance needs."
We responded:
"Thrilled to be your friend and risk partner 👏🏽👏🏽👏🏽"
Profile photo of Patricia Johnson

Patricia Johnson

November 13, 2025

5  out of  5
rating by Patricia Johnson
"My experience with Stephanie, from day one in 2017, has been exceptional. Stephanie has exceeded in helping us when we needed to have our roof replaced or just answering any insurance question we have. She made sure we had the best coverage available for home and vehicles. She is a delightful person to deal.with while taking care of our Insurance."
We responded:
"Thank you and thrilled to be your risk partner 👏🏽😀"
Profile photo of Carson Coffman

Carson Coffman

November 10, 2025

5  out of  5
rating by Carson Coffman
"Stephanie is always helpful and really helped me through this claims process. She is always available and responsive. Highly recommend 👌"
We responded:
"Mrs. Coffman we are thrilled that your claim has been settled. We are thrilled to be of service 👏🏽👏🏽"
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Brenden Hartlove

November 3, 2025

5  out of  5
rating by Brenden Hartlove
"Steph Hale-Smith State Farm ( Brit and Steph and Tony) do Superior job. Highly recommend!"
We responded:
"Thrilled to be of service"
Profile photo of Nicole Yarbrough

Nicole Yarbrough

October 30, 2025

5  out of  5
rating by Nicole Yarbrough
"Stephanie is a brilliant agent. She cares so much for her customers and their families. She is a blessing to her community!"
We responded:
"Thrilled to be in the risk management business along side a brilliant agent like you. "
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Aj Murray

October 22, 2025

5  out of  5
rating by Aj Murray
"They’re not only wonderful workers, they’re just as beautiful too, inside and out.Highly recommend!"
We responded:
"Thrilled to be your risk professional for all your insurance needs👏🏽👏🏽😊"
Profile photo of Sharon Beard

Sharon Beard

October 15, 2025

5  out of  5
rating by Sharon Beard
"Stephanie / with State Farm is excellent to work with. She goes up and above to help you. Very reasonable priced and answers any questions you may have. She is also a faith based and honest person. I’ve been with them for 6 years and can’t say anough about her and the company"
We responded:
"Thrilled to be a friend and your risk partner😊"
Profile photo of Gilberto Arellano

Gilberto Arellano

October 3, 2025

5  out of  5
rating by Gilberto Arellano
"Opening new business and I dropped by with no appointment, Stephanie and Britt helped me with everything I theee at them. They are WONDERFUL. Highly recommend."
We responded:
"Congrats on your new business. Thank you for choosing Steph Hale-Smith State Farm"
Profile photo of Tammie Martin

Tammie Martin

October 3, 2025

5  out of  5
rating by Tammie Martin
"Mrs. Smith is polite friendly and very professional in her work. She is knowledgeable and informative about her business practices and it is exuding when she engages with her customers providing information and answering questions."
We responded:
"Thrilled to asiah your family with life/love protection. Thank you for choosing us😊"
Profile photo of Kayla Brown

Kayla Brown

September 30, 2025

5  out of  5
rating by Kayla Brown
"First time purchasing life insurance outside of the life insurance that is offered through my employer. And I must say, Stephanie Hale-Smith explained everything so clearly for me to understand what’s best for my family and I. Highly recommend!"
We responded:
"Ms. Kayla your decision to make this investment for your family..means one important word….LOVE❤️. Thank you for choosing me to assist. "
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Michael

September 29, 2025

5  out of  5
rating by Michael
"My agent is awesome"
We responded:
"Thank you sir😊"
Profile photo of Mike Bell

Mike Bell

September 26, 2025

5  out of  5
rating by Mike Bell
"Stephanie Hale-Smith knows her stuff and goes out of her way to ensure (and INSURE) we get the best coverage, great advice, and prompt action on claims. 5 Stars"
We responded:
"It is going to be a MERRY CHRISTMAS 🎄for many. BECAUSE OF YOU👏🏽👏🏽👏🏽"