State Farm® Insurance Agent Stephanie Hale-Smith

"I have been a State Farm customer for close to 50 years. Stephanie and her team are outstanding, responsive and very helpful! I especially appreciate Stephanie's positive, enthusiastic and caring attitude. I highly recommend her if you are looking for an insurance agent!"

"She is always on top any issues. Whenever I need help or just a simple question, she calls or texts immediately. So reassuring. We had a big claim years ago and she super walked with us and stood by ourside. She is reliable and honest."

"I’ve known Stephanie for a few years now, and after losing touch for a while, I recently reconnected with her to get both life and auto insurance set up. I’m glad I did. She’s always been genuine, honest, and truly helpful—never pushy, just focused on making sure I understood my options and got what actually fit my needs. That kind of transparency is rare. Beyond just being great at what she does, she’s honestly one of my favorite people to work with. If you’re looking for someone you can trust who really looks out for you, I highly recommend her."

"She was very dedicated in introducing and helping me."

"Stephanie and her team are the best around. Come here if you want good rates! They are awesome!!!!"

"We have had an amazing experience with Stephanie at State Farm. She truly goes above and beyond to take care of my family and make sure we are always covered and protected. Stephanie is extremely knowledgeable, responsive, and always takes the time to explain things clearly so we understand our options. What I appreciate most is how much she genuinely cares about her clients. She treats us like family, not just another policy number. Anytime we’ve had a question or needed help, she’s been quick to respond and always finds the best solution for us. If you’re looking for an insurance agent who is professional, trustworthy, and truly has your best interests at heart, I highly recommend Stephanie. She has been incredible to work with and we’re grateful to have her looking out for our family."

"Great customer service: prompt, courteous, efficient."

"Stephanie was absolutely great! I had to file a claim, and she immediately booked an appt for me. She made the claim very easy for me and also gave me a detailed explanation of my coverage. She also made sure the agent over the other end took care of important coverage which reduced my deductible."

"Professional, kind and trustworthy. 10/10"

"She does and good job and anwers my questions"

"Stephanie has been a big help to me while working on my parents’ place. She is kind and communicative. It’s nice to have an agent that will explain clearly and be available to talk when needed. Thank you, Stephanie!"

"Cant say enough about Mrs. Hale, she always takes care of all of my insurance needs without delay. Her and her staff are also very friendly makes you kinda feel like family and I live that"

"Very polite and helpful. 10⭐️"

"⭐️⭐️⭐️⭐️⭐️ I’ve been with Stephanie Hale-Smith and her team for over five years, and she has consistently provided exceptional service. She offers some of the best advice and thoughtful strategies for both our car and home insurance needs. What truly sets her apart is her responsiveness and genuine care. She always returns calls promptly and takes the time to ensure we understand our options. It’s clear she truly cares about her clients. I highly recommend Stephanie — she’s one of the best!"

"I received nothing but world-class service from Stephanie and her staff prices are more than fair couldn't ask for any better"

"Can’t say enough about Stephanie … she never hesitates to return my calls. Had helped me on various issues concerning car insurance, long term care or rental questions. She’s the best!!!!!"

"Stephanie is a Shining, Guiding Light to me. She explained everything that I needed to know and plus she took her precious time and didn't make me feel like I was not wanted in her office. Steph, you ROCK!!!! May God continue to Bless You!!!!"

"I am so glad I called Stephanies office to review my account, she was able to restructure my auto limits to match my new way of living. Apples to apples Stephanie Hale-Smith at the State Farm office in Oak Ridge TN has the best service and price. Highly recommend"

"Came in to get my teenager added to our insurance. Stephanie was EXTREMELY helpful and got us set up! I even learned a thing or two myself!!"

"Great agent ..,always super responsive 👏👏"

"Stephanie has been my auto agent for over 4 years. She treats me good. if I have problems with my plan and have to make adjustments she does it. doesn't argue with me about it cause she knows sometimes unexpected bills come up."

"Very responsive!"

"Excellent and professional service!"

"Hi ive been with state farm a while ,my mom was 60 years with state farm ,mrs.smith and her staff have always been there when I needed them ,they always get thing taken care of fast. And have taken care of all my insurance needs I appreciate thier fast and friendly service"

"My agent has been like a family member for many years. She has been a good neighbor and been there for my whole family. She is professional and handles business with extreme prejudice and holds true to not making mistakes."