Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Fish Mann

Fish Mann

February 11, 2026

5  out of  5
rating by Fish Mann
"Hi ive been with state farm a while ,my mom was 60 years with state farm ,mrs.smith and her staff have always been there when I needed them ,they always get thing taken care of fast. And have taken care of all my insurance needs I appreciate thier fast and friendly service"
We responded:
"Thank you for choosing STATE FARM and my team. We are thrilled ‼️‼️😀"
Profile photo of John Jones III

John Jones III

February 6, 2026

5  out of  5
rating by John Jones III
"My agent has been like a family member for many years. She has been a good neighbor and been there for my whole family. She is professional and handles business with extreme prejudice and holds true to not making mistakes."
We responded:
"Thrilled to be like family and honored to assist with all of your insurance needs. "
Profile photo of Barry Bouchillon

Barry Bouchillon

February 6, 2026

5  out of  5
rating by Barry Bouchillon
"Stephanie is a joy to work with. She is always courteous and professional. She does what she says she will do. She calls back promptly to see what we need. She always exceeds our expectations."
We responded:
"Thanks you Mr. Barry … so grateful that chose me to assist with all of your insurance needs 👏🏽👏🏽"
Profile photo of Louie Futrell

Louie Futrell

February 3, 2026

5  out of  5
rating by Louie Futrell
"Love getting insurance with Stephanie she always took care of me when I have insurance needs very nice person to deal with thank you Stephanie for being my agent"
We responded:
"Thrilled to be your neighbor 😊"
Profile photo of Siyan Liu

Siyan Liu

January 23, 2026

5  out of  5
rating by Siyan Liu
"As a long time State Farmer customer, I had a great experience working with Stephanie, and I highly recommend!"
We responded:
"Siyan it has been a pleasure to assist you here in Tennessee as well as with your move to New York. Best wishes my friend. "
Profile photo of Emilio Gonzales

Emilio Gonzales

January 22, 2026

5  out of  5
rating by Emilio Gonzales
"She was kind and her services were quick and easy, she was really kind and helped me save hundreds on my insurance policies"
We responded:
"Emilio I am thrilled to be of service. Thank you for choosing me. "
Profile photo of Kayla Dean Samantha Stokes

Kayla Dean Samantha Stokes

January 20, 2026

5  out of  5
rating by Kayla Dean Samantha Stokes
"Stephanie and Britt were very helpful, attentive, polite, and professional. Their energetic personalities will completly make your day. I am glad to be a customer!! I highly recommend!!!!"
We responded:
"Thank you…we are thrilled that you choose us to assist either all your insurance needs. "
Profile photo of Michael Rowe

Michael Rowe

December 18, 2025

5  out of  5
rating by Michael Rowe
"She always took care of my Business needs 5stars"
We responded:
"Thrilled to take care of all of your insurance needs …. Each and every time 👏🏽👏🏽"
Profile photo of Jocelyn Murphy

Jocelyn Murphy

December 15, 2025

5  out of  5
rating by Jocelyn Murphy
"Stephanie has worked with my daughter and son in law for quite some time with everything from car to life insurance. I was having a disgusting experience with progressive. I called Stephanie on a Friday right before she left her office. She stayed late and sent me a quote and I became a Statefarm customer on Monday morning. Thank you Stephanie and Britt for the positive energy and great service."
We responded:
"So thrilled to assist with making your move to Tennessee a smooth one. "
Profile photo of Reajon Vixen

Reajon Vixen

December 5, 2025

5  out of  5
rating by Reajon Vixen
"Mrs.Stephanie Hale—Smith, Is doing a fabulous job of taking care of her customers.😊⭐️⭐️⭐️⭐️⭐️"
We responded:
"A fabulous job for a fabulous customer family. Thrilled to be your agent. "
Profile photo of Tresa Daugherty

Tresa Daugherty

December 1, 2025

5  out of  5
rating by Tresa Daugherty
"Ms. Stephanie has been so helpful, and professional . She always answers my question, and makes sure I understand everything. I would absolutely refer her to anyone who needs an insurance agent.."
We responded:
"Ms. Tresa I am THRILLED to be of service. Blessings "
Profile photo of Tony “Inhouse GFX” Smith

Tony “Inhouse GFX” Smith

November 27, 2025

5  out of  5
rating by Tony “Inhouse GFX” Smith
"Top tier insurance agent"
We responded:
"Tony I am THRILLED to be of service. Blessings "
Profile photo of Tony Smith

Tony Smith

November 27, 2025

5  out of  5
rating by Tony Smith
"Amazing insurance agent."
We responded:
" I am THRILLED to be of service. Blessings "
Profile photo of mont M

mont M

November 27, 2025

5  out of  5
rating by mont M
"Steph is an EXCELLENT agent for all your insurance needs. I highly recommend!!!"
We responded:
" I am THRILLED to be of service. Blessings "
Profile photo of George Hull

George Hull

November 27, 2025

5  out of  5
rating by George Hull
"Just spoke with Agent Steph about making the switch to State Farm. She provided excellent options Highly recommend."
We responded:
"I am THRILLED to be of service. Blessings "
Profile photo of Calvin Splawn

Calvin Splawn

November 27, 2025

5  out of  5
rating by Calvin Splawn
"Steph is an amazing frienf and agent. Super smart about ALL THINGS insurance. Highly recommend."
We responded:
"I am THRILLED to be of service. Blessings "
Profile photo of Carolyn Blakely

Carolyn Blakely

November 27, 2025

5  out of  5
rating by Carolyn Blakely
"My agent is great, I highly recommend Stephanie Hale- Smith"
We responded:
"I am THRILLED to be of service. Blessings "
Profile photo of Ashley Splawn

Ashley Splawn

November 27, 2025

5  out of  5
rating by Ashley Splawn
"Stephanie is amazing and I would highly recommend her for any State Farm services!"
We responded:
"Thank Ms. I am THRILLED to be of service. Blessings "
Profile photo of Tyler Thomas

Tyler Thomas

November 24, 2025

5  out of  5
rating by Tyler Thomas
"My Wife and I just moved here from Alabama we sure chose the right agent! 1000% recommend for the oak ridge area. Absolutely will take care of you!"
We responded:
"Tyler and Brianna I am BEYONF THRILLED to be of service to your beautiful family. Love ❤️ that we share ALABAMA roots. Best wishes as you begin new careers and a beautiful life here inb Tennessee 😀"
Profile photo of Vera Charters

Vera Charters

November 19, 2025

5  out of  5
rating by Vera Charters
"My agent Stephanie is awesome. She puts the customer first. She has a very caring ❤️. I recommend her for ALL your insurance needs."
We responded:
"Thrilled to be your friend and risk partner 👏🏽👏🏽👏🏽"
Profile photo of Patricia Johnson

Patricia Johnson

November 13, 2025

5  out of  5
rating by Patricia Johnson
"My experience with Stephanie, from day one in 2017, has been exceptional. Stephanie has exceeded in helping us when we needed to have our roof replaced or just answering any insurance question we have. She made sure we had the best coverage available for home and vehicles. She is a delightful person to deal.with while taking care of our Insurance."
We responded:
"Thank you and thrilled to be your risk partner 👏🏽😀"
Profile photo of Carson Coffman

Carson Coffman

November 10, 2025

5  out of  5
rating by Carson Coffman
"Stephanie is always helpful and really helped me through this claims process. She is always available and responsive. Highly recommend 👌"
We responded:
"Mrs. Coffman we are thrilled that your claim has been settled. We are thrilled to be of service 👏🏽👏🏽"
Profile photo of Brenden Hartlove

Brenden Hartlove

November 3, 2025

5  out of  5
rating by Brenden Hartlove
"Steph Hale-Smith State Farm ( Brit and Steph and Tony) do Superior job. Highly recommend!"
We responded:
"Thrilled to be of service"
Profile photo of Nicole Yarbrough

Nicole Yarbrough

October 30, 2025

5  out of  5
rating by Nicole Yarbrough
"Stephanie is a brilliant agent. She cares so much for her customers and their families. She is a blessing to her community!"
We responded:
"Thrilled to be in the risk management business along side a brilliant agent like you. "
Profile photo of Aj Murray

Aj Murray

October 22, 2025

5  out of  5
rating by Aj Murray
"They’re not only wonderful workers, they’re just as beautiful too, inside and out.Highly recommend!"
We responded:
"Thrilled to be your risk professional for all your insurance needs👏🏽👏🏽😊"