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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathleen Stephens

Kathleen Stephens

February 23, 2026

5  out of  5
rating by Kathleen Stephens
"Can’t say enough about Stephanie … she never hesitates to return my calls. Had helped me on various issues concerning car insurance, long term care or rental questions. She’s the best!!!!!"
We responded:
"Thank you Ms Kathleen . You and Mr. Raymond are FAMILY. Thrilled to be of service. 👏🏽😊"
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Theresa Smith

February 17, 2026

5  out of  5
rating by Theresa Smith
"Stephanie is a Shining, Guiding Light to me. She explained everything that I needed to know and plus she took her precious time and didn't make me feel like I was not wanted in her office. Steph, you ROCK!!!! May God continue to Bless You!!!!"
We responded:
"So happy they you made the Switch. Thrilled to be of service. 👏🏽😊"
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Teresa Lorraine Walker Robinson

February 16, 2026

5  out of  5
rating by Teresa Lorraine Walker Robinson
"I am so glad I called Stephanies office to review my account, she was able to restructure my auto limits to match my new way of living. Apples to apples Stephanie Hale-Smith at the State Farm office in Oak Ridge TN has the best service and price. Highly recommend"
We responded:
"So happy that you chose my agency for all of your risk needs. Thrilled to be of service. 👏🏽😊"
Profile photo of Haven Jenkins

Haven Jenkins

February 13, 2026

5  out of  5
rating by Haven Jenkins
"Came in to get my teenager added to our insurance. Stephanie was EXTREMELY helpful and got us set up! I even learned a thing or two myself!!"
We responded:
"Thrilled to help get your new driver protected on the road. Safe driving for Ellie. 👏🏽👏🏽"
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Yan Zhu Lin

February 12, 2026

5  out of  5
rating by Yan Zhu Lin
"Great agent ..,always super responsive 👏👏"
We responded:
"You are the best. Thrilled to be of service. "
Profile photo of john lemaire

john lemaire

February 12, 2026

5  out of  5
rating by john lemaire
"Stephanie has been my auto agent for over 4 years. She treats me good. if I have problems with my plan and have to make adjustments she does it. doesn't argue with me about it cause she knows sometimes unexpected bills come up."
We responded:
"Thrilled to be your 5Star agent. 😃"
Profile photo of Darren Smith

Darren Smith

February 11, 2026

5  out of  5
rating by Darren Smith
"Very responsive!"
We responded:
"Thrilled to be your FRIEND and risk partner. So proud of you 👏🏽 guys. "
Profile photo of Yacouba Diawara

Yacouba Diawara

February 11, 2026

5  out of  5
rating by Yacouba Diawara
"Excellent and professional service!"
We responded:
"So very thrilled to take care of all of your family’s risk needs.

Great to see you at your Annual Insurance review"
Profile photo of Fish Mann

Fish Mann

February 11, 2026

5  out of  5
rating by Fish Mann
"Hi ive been with state farm a while ,my mom was 60 years with state farm ,mrs.smith and her staff have always been there when I needed them ,they always get thing taken care of fast. And have taken care of all my insurance needs I appreciate thier fast and friendly service"
We responded:
"Thank you for choosing STATE FARM and my team. We are thrilled ‼️‼️😀"
Profile photo of John Jones III

John Jones III

February 6, 2026

5  out of  5
rating by John Jones III
"My agent has been like a family member for many years. She has been a good neighbor and been there for my whole family. She is professional and handles business with extreme prejudice and holds true to not making mistakes."
We responded:
"Thrilled to be like family and honored to assist with all of your insurance needs. "
Profile photo of Barry Bouchillon

Barry Bouchillon

February 6, 2026

5  out of  5
rating by Barry Bouchillon
"Stephanie is a joy to work with. She is always courteous and professional. She does what she says she will do. She calls back promptly to see what we need. She always exceeds our expectations."
We responded:
"Thanks you Mr. Barry … so grateful that chose me to assist with all of your insurance needs 👏🏽👏🏽"
Profile photo of Louie Futrell

Louie Futrell

February 3, 2026

5  out of  5
rating by Louie Futrell
"Love getting insurance with Stephanie she always took care of me when I have insurance needs very nice person to deal with thank you Stephanie for being my agent"
We responded:
"Thrilled to be your neighbor 😊"
Profile photo of Siyan Liu

Siyan Liu

January 23, 2026

5  out of  5
rating by Siyan Liu
"As a long time State Farmer customer, I had a great experience working with Stephanie, and I highly recommend!"
We responded:
"Siyan it has been a pleasure to assist you here in Tennessee as well as with your move to New York. Best wishes my friend. "
Profile photo of Emilio Gonzales

Emilio Gonzales

January 22, 2026

5  out of  5
rating by Emilio Gonzales
"She was kind and her services were quick and easy, she was really kind and helped me save hundreds on my insurance policies"
We responded:
"Emilio I am thrilled to be of service. Thank you for choosing me. "
Profile photo of Kayla Dean Samantha Stokes

Kayla Dean Samantha Stokes

January 20, 2026

5  out of  5
rating by Kayla Dean Samantha Stokes
"Stephanie and Britt were very helpful, attentive, polite, and professional. Their energetic personalities will completly make your day. I am glad to be a customer!! I highly recommend!!!!"
We responded:
"Thank you…we are thrilled that you choose us to assist either all your insurance needs. "
Profile photo of Michael Rowe

Michael Rowe

December 18, 2025

5  out of  5
rating by Michael Rowe
"She always took care of my Business needs 5stars"
We responded:
"Thrilled to take care of all of your insurance needs …. Each and every time 👏🏽👏🏽"
Profile photo of Jocelyn Murphy

Jocelyn Murphy

December 15, 2025

5  out of  5
rating by Jocelyn Murphy
"Stephanie has worked with my daughter and son in law for quite some time with everything from car to life insurance. I was having a disgusting experience with progressive. I called Stephanie on a Friday right before she left her office. She stayed late and sent me a quote and I became a Statefarm customer on Monday morning. Thank you Stephanie and Britt for the positive energy and great service."
We responded:
"So thrilled to assist with making your move to Tennessee a smooth one. "
Profile photo of Reajon Vixen

Reajon Vixen

December 5, 2025

5  out of  5
rating by Reajon Vixen
"Mrs.Stephanie Hale—Smith, Is doing a fabulous job of taking care of her customers.😊⭐️⭐️⭐️⭐️⭐️"
We responded:
"A fabulous job for a fabulous customer family. Thrilled to be your agent. "
Profile photo of Tresa Daugherty

Tresa Daugherty

December 1, 2025

5  out of  5
rating by Tresa Daugherty
"Ms. Stephanie has been so helpful, and professional . She always answers my question, and makes sure I understand everything. I would absolutely refer her to anyone who needs an insurance agent.."
We responded:
"Ms. Tresa I am THRILLED to be of service. Blessings "
Profile photo of Tony “Inhouse GFX” Smith

Tony “Inhouse GFX” Smith

November 27, 2025

5  out of  5
rating by Tony “Inhouse GFX” Smith
"Top tier insurance agent"
We responded:
"Tony I am THRILLED to be of service. Blessings "
Profile photo of Tony Smith

Tony Smith

November 27, 2025

5  out of  5
rating by Tony Smith
"Amazing insurance agent."
We responded:
" I am THRILLED to be of service. Blessings "
Profile photo of mont M

mont M

November 27, 2025

5  out of  5
rating by mont M
"Steph is an EXCELLENT agent for all your insurance needs.

I highly recommend!!!"
We responded:
" I am THRILLED to be of service. Blessings "
Profile photo of George Hull

George Hull

November 27, 2025

5  out of  5
rating by George Hull
"Just spoke with Agent Steph about making the switch to State Farm. She provided excellent options Highly recommend."
We responded:
"I am THRILLED to be of service. Blessings "
Profile photo of Calvin Splawn

Calvin Splawn

November 27, 2025

5  out of  5
rating by Calvin Splawn
"Steph is an amazing frienf and agent. Super smart about ALL THINGS insurance. Highly recommend."
We responded:
"I am THRILLED to be of service. Blessings "
Profile photo of Carolyn Blakely

Carolyn Blakely

November 27, 2025

5  out of  5
rating by Carolyn Blakely
"My agent is great, I highly recommend Stephanie Hale- Smith"
We responded:
"I am THRILLED to be of service. Blessings "