Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rhiannon LaMance

Rhiannon LaMance

July 20, 2026

5  out of  5
rating by Rhiannon LaMance
"Stephanie is the best agent I have ever had! Kind, efficient, and a pleasure to work with! She knows her buisness and responds quicly when you contact her. Highly recommend her for all your insurance needs!!"
We responded:
"Thank you for choosing me. thrilled to be of service 😊"
Profile photo of Christina Moore

Christina Moore

July 17, 2026

5  out of  5
rating by Christina Moore
"Stephanie is very helpful and pays so much attention to her customers needs. She is wonderful to work with for all of my insurance needs 😊"
We responded:
"Thrilled to be your risk partner. 🙂"
Profile photo of Wayne Williams

Wayne Williams

July 14, 2026

5  out of  5
rating by Wayne Williams
"My agent Stephanie is simply THE BEST!!"
We responded:
"Thank you …being of service to you and your family is also THE BEST😊"
Profile photo of rhonda xiques

rhonda xiques

July 10, 2026

5  out of  5
rating by rhonda xiques
"Stephanie and her staff was so awesome through the entire process of changing my insurance from 40 years of being with another company and saving me alot of money. Thank you so much sweet lady!!! I have already recommended her to friends and family. Such a rock star..."
We responded:
"Ms. Rhonda …I am thrilled that Ms. Sissy referred you to my agency. Be confident that you and all of your referrals will get ROCK STAR service from me everyday. 👏🏽👏🏽👏🏽👏🏽⭐️⭐️⭐️⭐️⭐️"
Profile photo of Pauletta Johnson

Pauletta Johnson

July 1, 2026

5  out of  5
rating by Pauletta Johnson
"I've had insurance with Mrs. Hale Smith for many years. Always have a pleasant experience. Thank you"
We responded:
"Ms Pauletta is a jioy to be of service to you and your family all these years.

Thank you 😊 "
Profile photo of Angela Threat

Angela Threat

June 25, 2026

5  out of  5
rating by Angela Threat
"State Farm Agent Stephanie Hale-Smith was amazing, she was able to transfer all of my accounts, setup my renewal for my Notary, setup the renewal for the surety bond for an organization account and educate and setup an investment account for me to diversify my portfolio all in one meeting! If you want someone who is professional, on point, caring, kind, compassionate and about the business for you to be insured and financially stable please go see Stephanie Hale- Smith at State Farm in Oak Ridge at 40 New York Ave. Definitely the Total Package Agent."
We responded:
"Ms. Angela I am grateful that you chose my agency to assist will all of your risk protection needs.

Ready to get your home and all cats. 😊"
Profile photo of Ahnajai S.B.

Ahnajai S.B.

June 24, 2026

5  out of  5
rating by Ahnajai S.B.
"Very welcoming/professional, loved speaking with her!"
We responded:
"Thrilled to be of service. Call me for all your insurance needs. 😊"
Profile photo of Tavion Monroe

Tavion Monroe

June 24, 2026

5  out of  5
rating by Tavion Monroe
"She’s the sweetest human being ever !!"
We responded:
"It’s easy to be sweet with customers like you. Thrilled to be of service for all of your insurance needs. "
Profile photo of Bradley Sherrod

Bradley Sherrod

May 20, 2026

5  out of  5
rating by Bradley Sherrod
"Wonderful experience! Stephanie has been my agent for over 6 years and has been a great help always!"
We responded:
"Thrilled to be of service 😊"
Profile photo of myles johnson

myles johnson

May 16, 2026

5  out of  5
rating by myles johnson
"This is what service is all about!"
We responded:
"Thank you Mr. Myles…..ready to have discussions about getting your investments started for an sound financial future 👏🏽"
Profile photo of Bridgette Steakley

Bridgette Steakley

May 12, 2026

5  out of  5
rating by Bridgette Steakley
"I have known and used Stephanie at State Farm for well over 10 years. She always goes above and beyond. She has literally become a part of our family. We love her!!"
We responded:
"So thrilled that you are back. We will take great care of you. "
Profile photo of Sissy ALBAUGH

Sissy ALBAUGH

May 8, 2026

5  out of  5
rating by Sissy ALBAUGH
"Stephanie is always ready to help answer any question. She explains everything in detail so it's easy to understand. Stephanie is always very polite and easy to talk to. I would highly recommend her. She's the best agent I have ever had. ☺️💫"
We responded:
"Thank you Ms. Sissy…I am Thrilled to be your best agent ever😊"
Profile photo of Matthew Blinkhorn

Matthew Blinkhorn

May 5, 2026

5  out of  5
rating by Matthew Blinkhorn
"Stephanie and all her agents are easy to deal with and very helpful. They take the time to explain the policies with you and help to find the best coverage to suit your needs."
We responded:
"Thank you Matt …we will miss you. Blessings as you travel back to Canada. 😊"
Profile photo of Pirate Life

Pirate Life

May 4, 2026

5  out of  5
rating by Pirate Life
"Want thank ms Smith and her staff
She's always there to help you and ive called her alot but they are great to do business with, id recommend them to anyone .you can find cheaper insurance but I gurantee you wont get the service to with it ,thanks again to Ms Smith and her team"
We responded:
"Thrilled to be of service 😊"
Profile photo of Scott Fuller

Scott Fuller

May 2, 2026

5  out of  5
rating by Scott Fuller
"5 Stars….all the way. I’ve been with State Farm for over 45 years. Dealing with an adjuster can sometimes be a challenge. When I had a challenge recently, I asked if Stephanie could help. My claim was settled the next day. She and her team are always professional, courteous, and accommodating. If you are searching for an Agency or unhappy with the one you have, I strongly recommend you give them a call!!"
We responded:
"Mr. Scott..we are thrilled to be of service👏🏽😊"
Profile photo of C. Duncan

C. Duncan

April 28, 2026

5  out of  5
rating by C. Duncan
"Always a pleasure working with this office"
We responded:
"Thrilled to be your agent "
Profile photo of Stan Duncan

Stan Duncan

April 25, 2026

5  out of  5
rating by Stan Duncan
"Stephanie is the best agent, ever. She's everything you could want: courteous, professional, prompt and helpful.

If you're new to the area or comparing rates, call her office. I'm very satisfied with my coverages and cost. Ecstatic with her agency. 5 stars!"
We responded:
"Speaking of best ever...so are you. You are among my best customers ever!!!! Thrilled to be your agent and ready to assist with all of your insurance needs. Thank you sir!!!"
Profile photo of Alfredo Galindo-Uribarri

Alfredo Galindo-Uribarri

April 21, 2026

5  out of  5
rating by Alfredo Galindo-Uribarri
"Stephanie’s office is very responsive and professional. While I disagree with some of the policies of State Farm I have only good words about Stephanie and her agency."
We responded:
"Mr. Alfredo…it is an honor to be of service to a 25-year State Farm customer.

Your confidence means a lot. Do not hesitate to call on my team for all of your risk protection needs.

Enjoyed our meeting today. 👏👏"
Profile photo of Emily Cambron

Emily Cambron

April 21, 2026

5  out of  5
rating by Emily Cambron
"State Farm makes home owning and driving a confident experience in the fact of knowing that not only is everything fully covered but also prepared for anything that may arise! Highly recommend Steph Hale-Smith as an agent."
We responded:
"Thrilled to assist with All of your risk protection needs 👏🏽😊"
Profile photo of Marc W (Sir_Meowsalot)

Marc W (Sir_Meowsalot)

March 27, 2026

5  out of  5
rating by Marc W (Sir_Meowsalot)
"I have been a State Farm customer for close to 50 years. Stephanie and her team are outstanding, responsive and very helpful! I especially appreciate Stephanie's positive, enthusiastic and caring attitude. I highly recommend her if you are looking for an insurance agent!"
We responded:
"Mr. Wise we are THRILLED that your beautiful home is still protected by State Farm . I am even more thrilled to be your agent. 😊"
Profile photo of Danette ElliottMullens

Danette ElliottMullens

March 24, 2026

5  out of  5
rating by Danette ElliottMullens
"She is always on top any issues. Whenever I need help or just a simple question, she calls or texts immediately. So reassuring. We had a big claim years ago and she super walked with us and stood by ourside. She is reliable and honest."
We responded:
"Thrilled to your agent 😊"
Profile photo of Tyrone Shaw

Tyrone Shaw

March 19, 2026

5  out of  5
rating by Tyrone Shaw
"I’ve known Stephanie for a few years now, and after losing touch for a while, I recently reconnected with her to get both life and auto insurance set up. I’m glad I did.

She’s always been genuine, honest, and truly helpful—never pushy, just focused on making sure I understood my options and got what actually fit my needs. That kind of transparency is rare.

Beyond just being great at what she does, she’s honestly one of my favorite people to work with. If you’re looking for someone you can trust who really looks out for you, I highly recommend her."
We responded:
"Thrilled to help with all your insurance needs. "
Profile photo of Phan Nguyễn công

Phan Nguyễn công

March 18, 2026

5  out of  5
rating by Phan Nguyễn công
"She was very dedicated in introducing and helping me."
We responded:
"Thrilled to be of service 👏🏽👏🏽"
Profile photo of Angela Lowe

Angela Lowe

March 16, 2026

5  out of  5
rating by Angela Lowe
"Stephanie and her team are the best around. Come here if you want good rates!
They are awesome!!!!"
We responded:
"Thank you Ms. Angela. It is an honor to be of service to you and your family for so many years. You are the best👏🏽👏🏽"
Profile photo of Ean McQuay

Ean McQuay

March 13, 2026

5  out of  5
rating by Ean McQuay
"We have had an amazing experience with Stephanie at State Farm. She truly goes above and beyond to take care of my family and make sure we are always covered and protected. Stephanie is extremely knowledgeable, responsive, and always takes the time to explain things clearly so we understand our options.

What I appreciate most is how much she genuinely cares about her clients. She treats us like family, not just another policy number. Anytime we’ve had a question or needed help, she’s been quick to respond and always finds the best solution for us.

If you’re looking for an insurance agent who is professional, trustworthy, and truly has your best interests at heart, I highly recommend Stephanie. She has been incredible to work with and we’re grateful to have her looking out for our family."
We responded:
"Ean and Kelly … we are grateful that long time State Farm customers like you choose us to assist with ALL your risk needs. Serving you is like serving family. Thrilled to be your agent. 👏🏽👏🏽"