State Farm® Insurance Agent Stephanie Hale-Smith
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Kathleen Stephens
February 23, 2026
"Can’t say enough about Stephanie … she never hesitates to return my calls. Had helped me on various issues concerning car insurance, long term care or rental questions. She’s the best!!!!!"
"Thank you Ms Kathleen . You and Mr. Raymond are FAMILY. Thrilled to be of service. 👏🏽😊"
Theresa Smith
February 17, 2026
"Stephanie is a Shining, Guiding Light to me. She explained everything that I needed to know and plus she took her precious time and didn't make me feel like I was not wanted in her office. Steph, you ROCK!!!! May God continue to Bless You!!!!"
"So happy they you made the Switch. Thrilled to be of service. 👏🏽😊"
Teresa Lorraine Walker Robinson
February 16, 2026
"I am so glad I called Stephanies office to review my account, she was able to restructure my auto limits to match my new way of living. Apples to apples Stephanie Hale-Smith at the State Farm office in Oak Ridge TN has the best service and price. Highly recommend"
"So happy that you chose my agency for all of your risk needs. Thrilled to be of service. 👏🏽😊"
Haven Jenkins
February 13, 2026
"Came in to get my teenager added to our insurance. Stephanie was EXTREMELY helpful and got us set up! I even learned a thing or two myself!!"
"Thrilled to help get your new driver protected on the road. Safe driving for Ellie. 👏🏽👏🏽"
Yan Zhu Lin
February 12, 2026
"Great agent ..,always super responsive 👏👏"
"You are the best. Thrilled to be of service. "
john lemaire
February 12, 2026
"Stephanie has been my auto agent for over 4 years. She treats me good. if I have problems with my plan and have to make adjustments she does it. doesn't argue with me about it cause she knows sometimes unexpected bills come up."
"Thrilled to be your 5Star agent. 😃"
Darren Smith
February 11, 2026
"Very responsive!"
"Thrilled to be your FRIEND and risk partner. So proud of you 👏🏽 guys. "
Yacouba Diawara
February 11, 2026
"Excellent and professional service!"
"So very thrilled to take care of all of your family’s risk needs.
Great to see you at your Annual Insurance review"
Fish Mann
February 11, 2026
"Hi ive been with state farm a while ,my mom was 60 years with state farm ,mrs.smith and her staff have always been there when I needed them ,they always get thing taken care of fast. And have taken care of all my insurance needs I appreciate thier fast and friendly service"
"Thank you for choosing STATE FARM and my team. We are thrilled ‼️‼️😀"
John Jones III
February 6, 2026
"My agent has been like a family member for many years. She has been a good neighbor and been there for my whole family. She is professional and handles business with extreme prejudice and holds true to not making mistakes."
"Thrilled to be like family and honored to assist with all of your insurance needs. "
Barry Bouchillon
February 6, 2026
"Stephanie is a joy to work with. She is always courteous and professional. She does what she says she will do. She calls back promptly to see what we need. She always exceeds our expectations."
"Thanks you Mr. Barry … so grateful that chose me to assist with all of your insurance needs 👏🏽👏🏽"
Louie Futrell
February 3, 2026
"Love getting insurance with Stephanie she always took care of me when I have insurance needs very nice person to deal with thank you Stephanie for being my agent"
"Thrilled to be your neighbor 😊"
Siyan Liu
January 23, 2026
"As a long time State Farmer customer, I had a great experience working with Stephanie, and I highly recommend!"
"Siyan it has been a pleasure to assist you here in Tennessee as well as with your move to New York. Best wishes my friend. "
Emilio Gonzales
January 22, 2026
"She was kind and her services were quick and easy, she was really kind and helped me save hundreds on my insurance policies"
"Emilio I am thrilled to be of service. Thank you for choosing me. "
Kayla Dean Samantha Stokes
January 20, 2026
"Stephanie and Britt were very helpful, attentive, polite, and professional. Their energetic personalities will completly make your day. I am glad to be a customer!! I highly recommend!!!!"
"Thank you…we are thrilled that you choose us to assist either all your insurance needs. "
Michael Rowe
December 18, 2025
"She always took care of my Business needs 5stars"
"Thrilled to take care of all of your insurance needs …. Each and every time 👏🏽👏🏽"
Jocelyn Murphy
December 15, 2025
"Stephanie has worked with my daughter and son in law for quite some time with everything from car to life insurance. I was having a disgusting experience with progressive. I called Stephanie on a Friday right before she left her office. She stayed late and sent me a quote and I became a Statefarm customer on Monday morning. Thank you Stephanie and Britt for the positive energy and great service."
"So thrilled to assist with making your move to Tennessee a smooth one. "
Reajon Vixen
December 5, 2025
"Mrs.Stephanie Hale—Smith, Is doing a fabulous job of taking care of her customers.😊⭐️⭐️⭐️⭐️⭐️"
"A fabulous job for a fabulous customer family. Thrilled to be your agent. "
Tresa Daugherty
December 1, 2025
"Ms. Stephanie has been so helpful, and professional . She always answers my question, and makes sure I understand everything. I would absolutely refer her to anyone who needs an insurance agent.."
"Ms. Tresa I am THRILLED to be of service. Blessings "
Tony “Inhouse GFX” Smith
November 27, 2025
"Top tier insurance agent"
"Tony I am THRILLED to be of service. Blessings "
Tony Smith
November 27, 2025
"Amazing insurance agent."
" I am THRILLED to be of service. Blessings "
mont M
November 27, 2025
"Steph is an EXCELLENT agent for all your insurance needs.
I highly recommend!!!"
" I am THRILLED to be of service. Blessings "
George Hull
November 27, 2025
"Just spoke with Agent Steph about making the switch to State Farm. She provided excellent options Highly recommend."
"I am THRILLED to be of service. Blessings "
Calvin Splawn
November 27, 2025
"Steph is an amazing frienf and agent. Super smart about ALL THINGS insurance. Highly recommend."
"I am THRILLED to be of service. Blessings "
Carolyn Blakely
November 27, 2025
"My agent is great, I highly recommend Stephanie Hale- Smith"
"I am THRILLED to be of service. Blessings "