
State Farm® Insurance Agent Stephanie Hale-Smith
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sharon Beard
October 15, 2025
"Stephanie / with State Farm is excellent to work with. She goes up and above to help you. Very reasonable priced and answers any questions you may have. She is also a faith based and honest person. I’ve been with them for 6 years and can’t say anough about her and the company"
Gilberto Arellano
October 3, 2025
"Opening new business and I dropped by with no appointment, Stephanie and Britt helped me with everything I theee at them. They are WONDERFUL. Highly recommend."
Tammie Martin
October 3, 2025
"Mrs. Smith is polite friendly and very professional in her work. She is knowledgeable and informative about her business practices and it is exuding when she engages with her customers providing information and answering questions."
Kayla Brown
September 30, 2025
"First time purchasing life insurance outside of the life insurance that is offered through my employer. And I must say, Stephanie Hale-Smith explained everything so clearly for me to understand what’s best for my family and I. Highly recommend!"
"Ms. Kayla your decision to make this investment for your family..means one important word….LOVE❤️. Thank you for choosing me to assist. "
Michael
September 29, 2025
"My agent is awesome"
"Thank you sir😊"
Mike Bell
September 26, 2025
"Stephanie Hale-Smith knows her stuff and goes out of her way to ensure (and INSURE) we get the best coverage, great advice, and prompt action on claims. 5 Stars"
"It is going to be a MERRY CHRISTMAS 🎄for many. BECAUSE OF YOU👏🏽👏🏽👏🏽"
Barbara Blanton
September 24, 2025
"I switched to Stephanie and her team for convenience and got so nuch more. I ❤️ her!!!"
"So thrilled to be your friend and risk partner. "
sara chesser
September 24, 2025
"My agent Stephanie and her team are super professional and responsive. Worth all the stars. Highly recommend."
"Sara thanks for all the years of being your neighbor and agent. So thrilled that your mother is choosing my agency too😊👏🏽"
Arion Kitchen
September 22, 2025
"I feel like a valued customer because the customer service is 5 stars. This office will treat you like family."
"Thank you for trusting me as your risk protection partner. Your confidence means so much. So very thrilled that you choose us. 👏🏽👏🏽"
Karen McLeod
September 20, 2025
"Explained a change to my policy"
"Thrilled to be your risk professional and friend👏🏽😄. "
Alise Shegog
September 19, 2025
"Stephanie always provides “Excellent” customer service. For example, she always answers questions and take the time to explain coverage concerning my home and car. She sent me copies of my car insurance coverage at night when I needed it and lastly, she also found the time to answer my call even on Friday evening. Love Her!!!"
"So very thrilled to be your risk professional and friend👏🏽😄. "
Carmen Jones
September 19, 2025
"Someone always answers the phone when I call the office or they will get back to me that same day. Any questions or concerns I have they get it answered within a day or two. They are very personable and show an interest in your needs and not treat you as just another numbered client. Even my son likes this office for that very reason."
"Thrilled to be your risk professional and friend👏🏽😄. "
Trent L. Payne
September 19, 2025
"Stephanie and her team have been our insurance agent for a few years now and she has been helpful along the way. She is always quick to respond and works to be as helpful as possible."
"Thrilled to be your risk professional and friend👏🏽😄. "
Cliff Phillips
September 18, 2025
"Saved me again, thanks Stephanie 👍"
"Thrilled to be your risk professional and friend👏🏽😄. "
Caitlyn Adkins
September 18, 2025
"Stephanie has always gone above and beyond as our agent. She calls and emails back quickly, and is always very honest and I trust her advice on what path to take with our insurance coverage. Very highly recommended!"
"So excited for your family on the new house. Thrilled to be your risk professional and friend👏🏽😄. "
Mike Rivera
September 18, 2025
"Our agent Stephanie is awesome. She gets back to me right away and will do what she can for us. We appreciate her."
"Thrilled to be your risk professional and friend👏🏽😄. "
Cameron
September 17, 2025
"Stephanie is so amazing and helpful in my time of need. She is so supportive and not only is she my agent. But I consider her a family member. Thank you for all you’ve done for me."
"🙏🏽🙏🏽🙏🏽🙏🏽"
Mattie Gallaher
September 11, 2025
"My agent does an excellent job. I can always talk with her and get an honest a d prompt response...she is SMART TOO."
"So thrilled to be of service…thank you for choosing Steph Hale-Smith State Farm😊"
Charles Fink
September 11, 2025
"Great job , courteous , prompt. Highly recommend"
"Thrilled to be of service 😊"
Malcolm B
September 5, 2025
"5 star experience!! Explained. Everything’s well and helped me secure stuff for my future that I wouldn’t have been about to do with Ms. Stephanie! Thanks again and I would recommend her to anyone that need help with any insurance!"
robert nobles
September 4, 2025
"What an amazing concierge service and awesome engagement. Stephanie is amazing and the company deserves all 5 stars plus some!!"
"Thrilled to be of service in assisting with ALL risk needs for your wonderful family👏🏽👏🏽😊"
rmaddenc
August 28, 2025
"Stephanie is always very responsive and helpful! She really advocated for me when resolving a claim. Highly recommend."
"Thrilled to be your risk professional. "
Joy L (Joyful)
August 27, 2025
"Stephanie Hale-Smith and her team have been absolutely wonderful to work with for our home and auto insurance. She has helped us navigate a very difficult home claim and working with multiple State Farm Adjusters throughout this Summer regarding our claim and every time we reach out to her she responds and assists us immediately! I highly recommend and her and her office to everyone looking for a new insurance agent!"
"Joy and Zach so sorry that you and your family experienced this interruption. Looking forward with you to getting you all back in your home very soon. Honored to be of service. "
Trina Watson
August 27, 2025
"I absolutely LOVE Stephanie and her team! Their customer service is exceptional and beyond measure!! I was seeking an insurance quote for my auto and home. I called the office, they listened to what I needed for my family, and they quickly provided me with an exceptional rate. They went above and beyond to clearly explain all the benefits associated with my insurance. They truly care about the customers’ needs, and they take pride in their service! I highly recommend Stephanie and her team for your insurance needs. Don’t delay, call the best agent today!"
"Wow…Ms. Trina we are so honored that you and Mr. Watson chose us as your risk partner for all your insurance needs. "
Robert
August 26, 2025
"Excellent quick service_highly recommend"
"Thank you Mr. Britt and I are thrilled that you chose us as your risk partners. "